Customer Reviews
About Me
  • By Renee A.
    Aurora, CO

    "Mr. Rafael B. Came to service our sump pump this morning. I am very impressed with this young man. He actually called me 1 hour..."

    Customer Review

    By Renee A.
    Aurora, CO

    Mr. Rafael B. Came to service our sump pump this morning. I am very impressed with this young man. He actually called me 1 hour before our scheduled appointment and let me know that he could come over earlier ... He said he could be here within 15 min. (If that that was okay with me). We agreed upon 11 am. Rafael is a very congenial and has great customer service skills. He listened to all of my concerns and explained everything to me in detail, which of course, put me at ease. He also impressed me with really good problem solving skills. He is a Professional Technician and knows his job very well. I would recommend for him to be given recognition as service technician of the month award or something equivalent ... Sincerely ; Renee Armstrong-Daney Aurora , CO  

  • By John L.
    Denver, CO

    "Rafael recently came and did a follow up inspection of our house. He was timely, courteous and answered all of our..."

    Customer Review

    By John L.
    Denver, CO

    Rafael recently came and did a follow up inspection of our house. He was timely, courteous and answered all of our questions.  

  • By Mark S.
    Westminster, CO

    "Rafael did an outstanding job and answered all of my questions on my most recent annual service checkup. I’ve used complete..."

    Customer Review

    By Mark S.
    Westminster, CO

    Rafael did an outstanding job and answered all of my questions on my most recent annual service checkup. I’ve used complete basement systems for years and have always been 100% satisfied.

Rafael Beltran from Rod Martin's Complete Basement Systems

Title: Service Technician

Hometown: Denver

Rafael Beltran from Rod Martin's Complete Basement Systems

Rafael came to Complete Basement Systems in 2018 with 13 years of experience in Customer Service and Sales. Rafael holds an associate’s degree in Computer & Electronic Engineering and a certification including N.A.R.T.E. Day to day responsibilities include helping homeowners find and solve potential issues before they occur and providing a "WOW" experience for all customers. 

Rafael enjoys working at Complete Basement Systems because they are a close family orientated company and with a friendly environment.  Outside of work, he enjoys spending time fixing cars, hunting, fishing, 4  Wheeling and dirt bikes.