rocks and boot

Repair & Maintenance

When you have a sump pump in the basement, you’re using it for a number of different things. Here’s how a sump pump works for you.

Get a Free Estimate

Like any other mechanical appliance in your home, your sump pump system should have annual service & maintenance to be sure it is working at peak performance in your home.

bad sump pump

Annual Maintenance, Warranty Work & System Repairs for a Dry Basement

Your basement waterproofing system plays an important role in your home by protecting you from groundwater seepage.

Having a specialist stop by to check on your sump pumpbasement drainage, and other components of your system, will find any potential problems before they find you!

We service existing sump pump and waterproofing systems in Colorado, including Denver, Colorado Springs, Littleton, Aurora, Arvada, Thornton, Fort Collins, Pueblo, Boulder, Greeley, Westminster, Broomfield, Loveland, Longmont, Castle Rock, Commerce City, Parker, Cheyenne and nearby. Contact us today for a FREE service maintenance cost estimate!

Servicing Your Basement Waterproofing System

At Complete Basement Systems, we recommend annual service and maintenance of your waterproofing system. During your service visit, our technician will perform the following services:

  • Test & Clean Your Sump Pump System: Your sump pump consists of many moving parts that can wear down or need replacement. Your service technician will begin by checking your sump pump’s float switch and intake for any possible problems. After this, the intake valve and impeller will be cleaned and checked to make sure they are functioning properly. Once the service technician finds that the pump is working correctly, the sump pump liner will be cleaned of any sediment or silt that may be present. This important step will keep it from building in the future and potentially clogging check valves, etc.
  • Test & Replace Batteries: The battery in your Sump Pump Alarm should be replaced once a year, and the service technician will take care of this during the visit. Additionally, the battery for your backup sump pump will be tested to make sure it’s holding a proper charge.
  • Service Your Dehumidifier: Our dehumidifiers include two filters that will need to be maintained. The pre-filter can be cleaned, while the air filter will be replaced. The dehumidifier will also be oiled and parts inside will be inspected.
  • Check the Discharge Line: We will check the discharge line to ensure that water is freely moving through the discharge line. We also check for the potential for freezing.
  • Maintain Your Crawl Space Liner: If you’ve repaired and sealed your crawl space, we will check the CrawlSeal™ liner and any other components installed in your crawl space.
  • Check For Problems & Suggest Upgrades: Often, our service technician will see signs of newly emerging problems that may not have existed before and they can suggest and/or implement solutions that will address these issues proactively. We’re always expanding our product line to help keep your basement or crawl space dry!
flooded basement

If you don’t have a battery backup sump pump installed in your home, even a properly functioning sump pump system will fail if there’s a power outage or blown fuse.

Your service visit is a great time to have a battery backup added. Ask your technician for details!

A Lifetime Pump Warranty?

Your sump pump runs on mechanical parts and like all mechanical things, it can eventually break down. This is true with even the best pumps on the market.

If a sump pump warranty offers “free replacements”, then you need to ask yourself: “When would I ask for my free replacement?”

Unfortunately, the answer to that question is “After your pump has failed and your basement is wet”.

A wet basement is far from “free”! The ideal decision is to find the most reliable basement waterproofer in your area — one who installs a high-quality system and battery backup. The company should provide annual maintenance, helping you to keep the basement dry all the time!

Sump Pump Repair and Maintenance

FAQ's

Some people don’t even know what their sump pump is doing in the first place. When you have a sump pump in the basement, you’re using it for several different things. Here’s how a sump pump works for you.

  • Avoiding Overflow and Other Types of Standing Water

A sump pump can help your home avoid overflow, which could be a huge problem. Overflow typically happens when your basement has some sort of plumbing system and an issue with the pipes causes your basement plumbing to back up. This can be more of a problem in basements than in other areas because they tend to have a lot of water pressure to contend with. A sump pump will pump out any overflow water.

Ideally, you should always have as little standing water in the basement as possible. That means you want to be able to stop the collection of standing water as it occurs. There are ways to pump water out of your basement without using a standing sump pump. However, a sump pump will pump water out of your basement essentially as a standing order.

  • Waterproofing the Basement

In general, the waterproofing process requires a variety of steps. You need to make sure you’re avoiding water coming from inside and outside of the basement. Waterproofing isn’t always easy to do, which is exactly why a sump pump can be so wholly beneficial in this complicated process. However, it’s only a part of the process.

Basement waterproofing requires more than just a sump pump. You’re likely going to need a crawl space vapor barrier, you might need a dehumidifier, and you could require crawl space vent covers. A sump pump will be just one element of a full basement waterproofing system that helps you avoid water concerns.

There are many elements of sump pump maintenance. That’s one of the reasons it’s so important to maintain your sump pump properly. Here are a few of the things that sump pump maintenance should do for you.

  • Test the Sump Pump System and Discharge Line

It’s always a good idea to test that the sump pump system is working. There are several ways you can test the system, and experts have a variety of methods they might use to test and make sure the sump pump can pump water in a way that stands up to any flooding issues you might experience.

The discharge line in your sump pump system is one of the most important elements of the system as a whole. If there are any issues with the discharge line, your sump pump won’t be able to do anything because there won’t be a way for the water to make its way out of the basement. Maintaining the discharge line is also extremely important.

  • Ensure the Sump Pump Alarm Works

The sump pump alarm is what will let you know if the sump pump isn’t working as well as it should be. Most frequently, it goes off if the water in the basement goes above a specific level. Checking to make sure the sump pump alarm is loud enough for you to hear it and will go off when water gets above a specific level is important.

There are many ways for an expert to test the sump pump alarm. It largely depends on how the alarm works. For example, if the alarm goes off when the water gets above a certain level, the expert may pour water on the sensor to trigger the alarm. Just by taking a look at the sump pump, most experts can figure out how to test the alarm.

It’s common for people to put off sump pump maintenance. Most of the time, it’s because they think they don’t need maintenance. Here are a few of the things that can happen if you put off your sump pump maintenance too much.

  • Basement Flooding

Probably the most obvious problem that might occur with your sump pump not working is that you might end up with basement flooding that you can’t avoid. Sump pumps are there to help you avoid basement flooding. Obviously, if your sump pump is no longer working, your basement has a much higher chance of flooding.

Issues with basement water have a variety of elements to them and water damage in your basement is one of the issues that you might end up with. When your sump pump doesn’t work properly, you’re more likely to have water in your basement that sits there for a long time, which is where water damage typically comes from.

  • High Levels of Humidity

Whenever you’re not able to remove water entirely from your basement, you’re going to end up with much higher levels of humidity. High levels of humidity can be a serious concern when it comes to your basement’s health and well-being, which is exactly why it’s so crucial that you maintain your water removal options.

It’s also possible for your home to generally have higher levels of humidity. If you live in an especially humid area, your home might already be fighting against the problems that tend to arise with condensation and other moisture concerns. This is why it’s important to pair your sump pump with a dehumidifier.

Performing sump pump maintenance is important. However, some people don’t know what that means. Sump pump maintenance can be an element of either DIY work or expert work.

  • DIY Sump Pump Maintenance

In general, you might be able to do some sump pump maintenance by yourself. For example, many sump pump alarms have a testing button you can use to check the sump pump alarm. It’s a good way to make sure that you know more about your sump pump alarm options.

However, it’s also important to remember that DIY sump pump maintenance only goes so far. You probably don’t know how to do important things like clean out the inside of the sump pump or test the efficacy of the pump. These are things you typically can’t DIY.

  • Sump Pump Maintenance from the Experts

Whenever you need more options for sump pump maintenance, you need to make sure you’re talking to the experts. Sump pump maintenance has a variety of needs associated with it and that can include making sure your sump pump is right for your home, maximizing your pumping speed, and many other elements.

From the sump pump installation to yearly maintenance visits, a Complete Basement Systems expert will be your best option. Whether you’re looking for a new sump pump or you just need to schedule maintenance in your current one, you can schedule a free inspection with Complete Basement Systems today.